Your cart

Your cart is empty

Terms & Conditions and Service

All Rochester Brainery class tickets are non-refundable for any reason, including but not limited to non-attendance, scheduling conflicts, illness, or personal emergencies.

Transfers
A transfer into a different class of equal or greater value may be granted if requested at least 72 hours prior to the scheduled class start time. Transfer requests made within 72 hours of the class are not guaranteed.

Substitutions
If you are unable to attend, you are always welcome to send someone in your place at no additional cost.

Cancellations by Brainery
In the rare event that Brainery must cancel a class, registrants will be offered either:

  • A transfer into a future class of equal value, or
  • A refund, as required by applicable New York State law.

It is your responsibility to know the date, time, location and any other pertinent information regarding your class. By purchasing a ticket, you acknowledge and agree to this policy at the time of sale.

I FULLY UNDERSTAND THE TERMS
COVID-19 Update

COVID-19 Update

*Updated November 9th, 2022*

Hello everyone,

Following NYS and Monroe County guidance, Rochester Brainery will no longer require students to wear masks for indoor or outdoor classes. Students are always welcome to continue to wear masks if they choose (and you may see members of our team wearing masks, too).

Private events + photoshoots will also not be required to wear masks.

As a community classroom and event space, is important to our mission to create a safe, accessible, and welcoming space for all. That is why we may update our policy at any time to ensure we are following any updated guidance and recommendations from the CDC, NYS, and Monroe County.

We will continue to have hand sanitizer available and make sure our space is cleaned and sanitized (this was important to us prior to the pandemic as well).

Don’t feel comfortable taking a class in-person at this time? We got you. Check out one of our many, many online classes. 💻

Thank you for sticking around through the many changes we've made over the past many months. When Rochester Brainery opened nine years ago, we did so with the goal of bringing the community together to share experiences. We look forward to being able to share those experiences with you for years to come. 💙

 

Previous post
Next post