*Updated on May 25, 2020*
As we continue to follow COVID-19 developments both locally and around the globe, we wanted to address a few changes we'll be making as a small business— particularly one where people come together to learn and share in special events.
While our location at 176 Anderson Ave. will be closed through July 5, 2020, we're not closing up shop completely. We’ve been working to get online classes ready for your learning-from-home, at-a-social-distance pleasure and we’re excited to announce that they’re here! 💻
With that said, not every class can be held online. We are working to reschedule classes through July 5, 2020 as quick as we can and you should receive an email soon (if you haven’t already) with the following options:
- The option to switch into a future session (online or in-person)
- The option for a credit, in the form of a gift card, to be used for a future class
- The option to receive a refund
While we hope to resume in-person classes in July, we know that may not be a possibility. We will do our best to update you on any further changes to our class schedule as soon as we can.
Please note that since no one is at our physical location, we will not be regularly checking our voicemail. Please email email@example.com with any questions regarding classes.
In May it was announced that New York State will begin to re-open in Four Phases. While some Phase One businesses have re-opened following the May 15th lift on PAUSE, it has not yet been determined when Phase Two, and the subsequent Phases, will begin.
We anticipate being able to re-open in some capacity in Phase Four, since we are an education and event space. While this could be as early as June 26th, we anticipate needing time to make adjustments to our space for the safety of our team and those attending events.
As a result, any events scheduled through July 5, 2020 will be canceled, although we hope for the opportunity to reschedule. If you haven't heard from us already, we'll be reaching out to you soon.
In The Meantime
In the meantime, lots of people have asked how they can help us during this time + we 𝘳𝘦𝘢𝘭𝘭𝘺 appreciate that. There are a few ways:
✔️ Try an online class.
✔️ Purchase a gift card.
✔️ Become a member. We can start your membership right away, or hold the start date to when we're back up and running in person.
✔️ If you have the means, consider switching into a new class or receiving a class credit instead of a refund.
✔️ Follow us on Facebook, Twitter, and Instagram + share a post and tweet or two!
✔️ Leave us a review on the platform of your choice.
With all that said, thank you for reading to the bottom, for sticking around with us, and for following along. When Rochester Brainery opened seven years ago, we did so with the goal of bringing the community together to share in experiences. While everyone's health and safety is of the utmost importance, we look forward to being able to share those experiences with you again, in person, soon. 💙
Owner, Rochester Brainery