All Rochester Brainery class tickets are non-refundable for any reason, including but not limited to non-attendance, scheduling conflicts, illness, or personal emergencies.
Transfers
A transfer into a different class of equal or greater value may be granted if requested at least 72 hours prior to the scheduled class start time. Transfer requests made within 72 hours of the class are not guaranteed.
Substitutions
If you are unable to attend, you are always welcome to send someone in your place at no additional cost.
Cancellations by Brainery
In the rare event that Brainery must cancel a class, registrants will be offered either:
It is your responsibility to know the date, time, location and any other pertinent information regarding your class. By purchasing a ticket, you acknowledge and agree to this policy at the time of sale.
Frequency is your ideal space for yoga, pilates, coaching, counseling, massage, acupuncture, reiki, sound baths, group workshops and events in our vibrant wellness community in the heart of Rochester, NY. Born of the idea that all those who seek to heal others and themselves should have the flexibility to do so on their own terms, Frequency is a container for wellness. By serving and supporting our teachers, heathers, and providers of wellness, we strive to support the Rochester community as a whole.
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