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Terms & Conditions and Service

All Brainery class tickets are non-refundable for any reason, including but not limited to non-attendance, scheduling conflicts, illness, or personal emergencies.

Brainery classes are ticketed, event-based experiences. As is standard across the event and workshop industry, instructors are compensated and venues are reserved based on tickets sold, not attendance. This policy allows us to fairly compensate our instructors, cover material costs, and pay our venue partners.

It is your responsibility to know the date, time, location and any other pertinent information regarding your class.

Transfers
A transfer into a different class of equal or greater value may be granted if requested at least 72 hours prior to the scheduled class start time. Transfer requests made within 72 hours of the class are not guaranteed.

Substitutions
If you are unable to attend, you are always welcome to send someone in your place at no additional cost.

Cancellations by Brainery
In the rare event that Brainery must cancel a class, registrants will be offered either:

  • A transfer into a future class of equal value, or
  • A refund, as required by applicable New York State law.

By purchasing a ticket, customers acknowledge and agree to this policy at the time of sale.

I FULLY UNDERSTAND THE TERMS

Become a Teacher

When you teach with the Rochester Brainery, you’re partnering with an established local business where Rochestarians come to learn, connect, and create. Since 2013, we’ve built a loyal and enthusiastic community of curious adults who are always eager to try something new, and they’re excited to learn from you.

We handle the logistics so you can focus on what you do best: sharing your craft and creating a memorable class experience.

Interested in teaching a class?

We’d love to hear your ideas. Reach out and let’s see what we can create together.